Privacy Policy

Dado Kitchens
1737 W 3rd Ave, #110
Vancouver BC, V6J 1K7 Canada
📞 (604) 901-4604
📧 hello@dadokitchens.com
‍
Effective Date: November 05, 20251.

1. Introduction
Welcome to Dado Kitchens (“Dado Kitchens”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our services. By using our website or providing us with your information, you agree to the practices described in this Privacy Policy.

2. This policy applies to
Visitors to our website, dadokitchens.com; Individuals who contact us through forms, phone, email, or in person; Clients engaging us for design, cabinetry, or renovation services. It covers all personal information handled by Dado Kitchens, whether collected online or offline, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

3. Information
We Collect collect information directly from you and automatically through your use of our website. A. Information You Pr may collect the following personal information when you interact with us:
‍Contact Information: name, email address, phone number, address.
‍Project Details: design preferences, renovation goals, budgets, measurements, and any notes shared through consultation forms.
‍Payment Information: billing address and transaction details (we do not store full credit card data).Communications: emails, text messages, or calls made with us.
‍Marketing Preferences: subscription to our newsletters or promotional messages.B. Information Collected Automatically you visit our website, we may automatically collect:
‍Device and Usage Data: IP address, browser type, operating system, referral URLs, and time spent on pages.
‍Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze site traffic, improve performance, and personalize experiences. You can adjust cookie settings in your browser at any time.

4. How We Use Your Information
We use your information for the following purposes:
To respond to inquiries, provide quotes, and deliver requested services.
To schedule and manage consultations or projects.
To send transactional communications (quotes, invoices, updates).
To manage our customer relationships and provide after-sales support.
To send marketing and promotional messages (only with consent).
To analyze website performance and improve our products and services.
To comply with legal obligations and enforce our rights.

5. Consent
‍We collect, use, and disclose personal information only with your knowledge and consent, except where otherwise permitted or required by law.
You may withdraw your consent at any time by contacting us (see Section 11). Please note that withdrawing consent may limit our ability to provide you with certain services.

6. Disclosure of Information
‍We may share personal information with:
‍Service Providers: contractors, hosting providers, payment processors, CRM and marketing platforms (such as GoHighLevel, Webflow, Google, Meta), for legitimate business purposes.
‍Legal or Regulatory Authorities: if required to comply with applicable laws, court orders, or lawful government requests.
‍Business Transfers: in the event of a merger, sale, or restructuring, provided that appropriate safeguards remain in place. We do not sell, rent, or trade personal information to third parties.

7. Data Retention
‍We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal or accounting requirements, or to resolve disputes.
When no longer needed, personal information is securely destroyed or anonymized.

8. Data Security
‍We use reasonable technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
However, no method of transmission over the Internet or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights
Under PIPEDA and PIPA, you have the right to:
Access your personal information held by us.
Request correction of inaccurate or incomplete information.
Withdraw consent to the use or disclosure of your information (subject to legal or contractual restrictions).Request deletion of your information where applicable.
To exercise these rights, contact us using the details in Section 11.10. Third-Party Links & Services
Our website may contain links to third-party websites or integrations (for example, Google, Instagram, Facebook). We are not responsible for the privacy practices or content of those third parties.
We encourage you to review their privacy policies before providing any personal information.

11. Contact Information
‍If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
‍
Dado Kitchens
1737 W 3rd Ave, #110
Vancouver BC, V6J 1K7 Canada
📞 (604) 901-4604
📧 hello@dadokitchens.com

‍We will respond to all privacy inquiries within a reasonable timeframe, typically within 30 days.

12. Changes to This Policy
‍We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
When we make changes, we will update the “Effective Date” above and post the revised version on our website.
Your continued use of our website or services after such updates constitutes your acceptance of the revised Privacy Policy

13. Governing Law This Privacy Policy and any disputes arising from it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

‍Effective Date: November 05, 2025